Autosync - Universal cloud sync and backup (or Autosync Universal for short) supports multiple storage services. You can choose to purchase only the sync support for the storage service you use. Or you can subscribe to “All-Inclusive” subscription package which unlocks all features and allows you to sync with any cloud storages supported by the app.
You should verify how well the app works with your storage service before paying. The free trial period is separate for each storage service type. It starts at the moment when you connect Autosync to the first account at a given storage service.
Questions and Answers
Do I have to pay one more time when I get a new phone or tablet?
No. Subscriptions and lifetime license purchases apply to all your devices. Purchase status is kept in Google Play server under the user’s Google account. If the app is installed under the same account on any device its subscriptions and purchases are recognized and sync features are unlocked.
How many devices can I use my license on?
Currently we don’t enforce the max number of devices under one license but the expectation is all these devices belong to and are used mostly by one user. Let’s say 5 devices (phones + tablets + Chromebook) are totally fine. Using the same purchased license on 20 devices is definitely not fine.
Contact us if you want to buy bulk license for many users and devices at once.
What is your refund policy?
The same as the standard refund policy in Google Play Store. Each user should take advantage of the free trial period to test how well Autosync works with their storage account before paying.
Is there an ad-supported version of Autosync Universal?
There are ad-supported versions of our other sync apps. We may do the same for Autosync Universal in the future. But we would prefer not going into that direction. We ourselves don’t like ads, therefore we don’t want to show ads to users in apps we develop, if possible.
Purchased license does not work for other members of Google Family library
Autosync licenses are single-user licenses, not shareable with any other users, regardless of whether they belong to the same Google Family library or not. Currently we don’t offer family-shared licenses (for example 5-user license at the price of 3 single-user licenses).
I bought a license for your other sync app, how to transfer it to Autosync Universal?
Upgrade and license in-app purchases in Google Play Store are associated with individual apps. It’s not possible to transfer them from one app to another. Autosync Universal is not a replacement for single-cloud Autosync for… apps. The single-cloud sync apps continue to work, to be supported and maintained. If you bought their paid vesions, you should continue to use them. You don’t have to switch to this Autosync Universal app.
Discounts for paying users of our single-cloud sync apps
Users of Pro and Ultimate versions of our single-cloud Autosync for… apps get discounts for lifetime licenses to sync with the same clouds in Autosync Universal. You need to have the single-cloud sync apps installed in the same device to see the discounts offered in Autosync Universal.
Limited-time special gift for users who bought Ultimate versions our other apps
If you bought an Ultimate version of one of our single-cloud Autosync for… apps, for a limited time you can use this Autosync Universal app to sync with the same cloud for free.
For example, if you bought the Ultimate version of Autosync for OneDrive - OneSync you don’t have to buy Sync with OneDrive in Autosync Universal. The only condition is you must keep the up-to-date OneSync app installed on the same device under the same Google account. It serves as a license key and doesn’t have to be configured. If you choose to buy the license in Autosync Universal, then of course you don’t need to keep the single-cloud app installed afterwards.
The same applies to BoxSync Ultimate, Dropsync Ultimate, DriveSync Ultimate, MegaSync Ultimate.
This special gift is only for users with Ultimate version license, not for users with other licenses and upgrades (Pro, NoAds, promotion giveaways, etc.)
What does “limited-time” mean?
It means this free use of Autosync Universal will not last forever. We may decide to end it. At that point if you want to continue using the app to sync with that cloud storage you will have to buy a license.